Criteria

Cancellation insurance offered

Change or cancel your stay with total flexibility

Book your holidays with total peace of mind at Sandaya: Choose the Liberty option when you book your stay in our Sandaya campsites and enjoy flexible conditions so you can change or cancel your stay!

Conditions:

  • No need to provide any justification, you are even allowed to change your mind.
  • Option applies for all stays of less than 21 nights. 
  • This offer does not replace the other general terms and conditions, but simply forms a supplement should you cancel or change your stay.
  • Price: €7 per night in a rental unit and €30 per stay on a camping pitch.
  • Exclusive offer: option offered free of charge for any stay booked up to and including 31/01/2021 for the 2021 season!

Changes to your stay:

  • Up to and including 14 days before arrival, the stay can be changed free of charge if it is due to take place during the next 12 months.
  • The stay can be deferred to new dates and/or moved to a new campsite within the Sandaya group.
  • Customers are liable for any price differences which apply when the old stay is changed to the new one. If the new stay is less expensive than the old one, no refund will be payable.
  • From 13 days before arrival, and for any stay that has already begun, the stay can no longer be changed.

Cancellations and refunds:

  • Up to and including 30 days before arrival, the stay can be cancelled without charge and the sums already paid will be refunded in full. 
  • From 29 days and up to and including 14 days before arrival, the stay can be cancelled with the payment of a fixed cancellation charge of €90. Only the sums already paid at the time the cancellation is requested will be refunded, after deduction of the cancellation charge.
  • From 13 days before arrival, and for any stay that has already begun, no refund may be made.
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